Privacy Policy

Leveric Digital Media Ltd

Last updated: 9 November 2026

1. Introduction

Leveric Digital Media Ltd (“Leveric”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, enquire about our services or engage with our business.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

This policy applies to our website, online enquiry forms, business communications and personal information processed in connection with our services where Leveric acts as a data controller.

Privacy contact: info@leveric.digital

2. Who We Are

Leveric Digital Media Ltd is a UK-based digital solutions and technology services company.

Our services include:

• Web Design & Digital Solutions

• Cloud & Data Services

• IT Support & Managed Services

• Digital Marketing & SEO

• Automation & Integration

• Consulting & Strategy

• Security & Compliance

• Development & Custom Solutions

• Training & Adoption

• Support & Maintenance

For personal information we collect for our own business purposes, Leveric Digital Media Ltd generally acts as the data controller.

Where we process personal information on behalf of a client, such as when managing a client website, cloud environment or business application, we may act as a data processor. In these circumstances, the client normally determines the purposes and means of processing, and the relevant contractual data protection arrangements apply.

For questions about this policy or your personal information, contact:

Email: info@leveric.digital

Website: https://leveric.digital

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

3.1 Information You Provide Directly

When you complete an enquiry form, request a quotation, contact us or engage our services, we may collect:

• Full name

• Company or organisation name

• Email address

• Telephone number

• Business address, where relevant

• Details of your enquiry or project

• Service requirements

• Information contained in correspondence

• Billing and contractual information, where applicable

We ask that you do not submit sensitive personal information through general website enquiry forms unless it is necessary and we have agreed an appropriate method of receiving it.

3.2 Website Usage Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited

• Referral sources

• Approximate geographic location derived from IP address

• Website interaction and performance information

• Date and time of access

Some information may be collected through server logs, cookies or analytics technologies, depending on the tools enabled on our website and your cookie preferences.

3.3 Client and Service Information

When providing professional services, we may process information necessary for project delivery and support, including:

• Client contact details

• User account information

• Technical support requests

• Website and application configuration information

• System logs and diagnostic information

• Information required for authorised system access

• Business records and project documentation

Where we access personal information held within a client’s systems, we do so only as necessary for the agreed services and subject to applicable contractual and data protection obligations.

4. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Responding to enquiries and requests

• Preparing quotations and proposals

• Providing contracted services

• Managing customer relationships

• Communicating about projects and support requests

• Maintaining website functionality and security

• Improving website usability and performance

• Managing billing and business records

• Complying with legal and regulatory obligations

• Sending relevant marketing communications where permitted by law

We do not sell personal information to third parties.

5. Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we rely on the following lawful bases:

Consent: Where you have given permission for a specific activity, such as optional analytics cookies or marketing communications that require consent.

Contract: Where processing is necessary to enter into or perform a contract with you.

Legitimate Interests: Where processing is necessary for our legitimate business interests, such as responding to business enquiries, maintaining website security and managing business relationships, provided those interests are not overridden by your rights and freedoms.

Legal Obligation: Where we must process information to comply with applicable laws, including accounting, taxation and regulatory requirements.

Where consent is required, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, understand website performance and improve the visitor experience.

Cookies are small files stored on your device when you visit a website.

6.1 Strictly Necessary Cookies

These cookies support essential website functions, such as security, session management and remembering privacy preferences.

They do not generally require consent under PECR where they are strictly necessary to provide a service requested by the visitor.

6.2 Analytics Cookies

Where enabled, analytics tools may help us understand how visitors use our website, including which pages are visited and how users navigate between them.

Non-essential analytics cookies will only be activated where the required consent has been obtained.

6.3 Marketing Cookies

If we use advertising or remarketing technologies, these may help us measure campaign performance and deliver relevant advertising.

Where consent is required, these technologies will not be activated unless you have provided it.

6.4 Managing Your Cookie Preferences

You can accept, reject or manage non-essential cookies through our website’s cookie consent controls, where available.

You can also manage cookies through your browser settings.

Disabling certain cookies may affect some website features.

For questions or requests concerning cookies, contact info@leveric.digital.

Further details of the specific cookies used, their providers and retention periods should be provided through our cookie information or cookie settings interface.

7. Analytics and Website Performance

We may use website analytics and performance tools, including Google Analytics 4 and Google Search Console, where configured.

These tools can help us understand website traffic, search visibility, technical performance and visitor interactions.

Where analytics technologies require consent, we will seek that consent before activating them.

We aim to limit the personal information collected to what is reasonably necessary for the relevant purpose.

8. Marketing Communications

We may contact you about our services, relevant updates or business opportunities where permitted under applicable data protection and electronic marketing laws.

Where consent is required, we will obtain it before sending marketing communications.

Where applicable law permits business-to-business marketing on another lawful basis, we will respect relevant objections and opt-out requests.

You may request that we stop sending marketing communications at any time by emailing info@leveric.digital or using an unsubscribe mechanism provided in the communication.

We will not use your personal information for unrelated marketing purposes without an appropriate lawful basis.

9. Sharing Your Personal Information

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business or deliver agreed services.

Depending on our arrangements, these may include:

• Website hosting providers

• Cloud infrastructure and storage providers

• Business email and communication platforms

• Customer relationship management systems

• Analytics providers

• Payment processors

• Technical support and software providers

• Professional advisers

• Regulatory or public authorities where legally required

We require service providers acting as processors to handle personal information in accordance with applicable data protection requirements and appropriate contractual arrangements.

We do not sell or rent personal information to third parties.

10. International Data Transfers

Some of our technology providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally and UK data protection law requires additional safeguards, we will take appropriate steps to ensure the transfer is lawful.

These may include reliance on UK adequacy regulations or the use of approved contractual safeguards, such as the UK International Data Transfer Agreement or an appropriate UK Addendum.

You may contact us for further information about relevant international transfers and safeguards.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

Depending on the nature of the information and services involved, these measures may include:

• Access controls and user permissions

• Authentication and account security measures

• Encrypted communications where appropriate

• Software and security updates

• Backup and recovery procedures

• Restricted access to client systems

• Monitoring and technical maintenance

• Confidentiality and contractual safeguards

Although we take reasonable precautions, no internet-based system or electronic transmission can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting, contractual and regulatory requirements.

Retention periods vary depending on the information involved.

For example:

• Website enquiries: Retained for a reasonable period necessary to respond to the enquiry and manage any resulting business relationship.

• Client and project records: Retained for the duration of the business relationship and any applicable contractual or legal retention period.

• Financial records: Retained in accordance with applicable UK accounting and taxation requirements.

• Technical and security logs: Retained for periods appropriate to operational, security and legal requirements.

• Marketing records: Retained while there is an appropriate lawful basis, subject to applicable withdrawal, objection and suppression requirements.

When personal information is no longer required, we will take appropriate steps to securely delete, anonymise or otherwise dispose of it.

13. Your Data Protection Rights

Under UK data protection legislation, you may have the following rights, depending on the circumstances:

Right to be informed: To understand how your personal information is collected and used.

Right of access: To request a copy of personal information we hold about you.

Right to rectification: To request correction of inaccurate or incomplete information.

Right to erasure: To request deletion of personal information in certain circumstances.

Right to restrict processing: To request limits on how your information is used in certain circumstances.

Right to data portability: To receive certain personal information in a structured, commonly used and machine-readable format where the legal conditions apply.

Right to object: To object to certain processing activities, including direct marketing.

Rights relating to automated decision-making: To receive relevant protections concerning qualifying solely automated decisions that produce legal or similarly significant effects.

Right to withdraw consent: To withdraw consent where we rely on it for processing.

To exercise your rights, email:

info@leveric.digital

We may request reasonable information to verify your identity before responding.

We normally respond to valid data protection rights requests within one month, subject to any lawful extension or exception.

14. Automated Decision-Making and Artificial Intelligence

We may use automation and AI-assisted technologies to support internal business processes, service delivery, technical analysis or administrative activities.

Where personal information is involved, we will process it in accordance with applicable data protection requirements.

We do not intend to make solely automated decisions about website visitors that produce legal or similarly significant effects without appropriate legal grounds and safeguards.

Where we process client information using third-party automation or AI services, the relevant contractual arrangements and data protection responsibilities will apply.

15. Third-Party Websites and External Links

Our website may contain links to external websites, applications or third-party services.

We are not responsible for the privacy practices or content of websites operated by third parties.

We recommend reviewing the privacy policies of external services before submitting personal information.

16. Children’s Privacy

Our website and services are primarily intended for businesses and professional users.

We do not knowingly seek to collect personal information directly from children through our general website.

If you believe a child has submitted personal information to us inappropriately, please contact info@leveric.digital so that we can review the matter.

17. Data Breaches

We maintain procedures for identifying, assessing and responding to suspected personal data breaches.

Where a breach meets the relevant legal reporting threshold, we will notify the Information Commissioner’s Office (ICO) within the applicable statutory timeframe.

Where required by law, we will also notify affected individuals.

18. Complaints and the Information Commissioner’s Office

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and respond.

Email: info@leveric.digital

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO website: https://ico.org.uk

ICO telephone: 0303 123 1113

We will cooperate with applicable regulatory requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website technologies, legal obligations or data processing practices.

When changes are made, we will update the “Last updated” date at the beginning of this policy.

We encourage visitors to review this page periodically.

20. Contact Us About Privacy and Data Protection

For all enquiries relating to privacy, cookies, personal information, data protection rights or this Privacy Policy, please contact:

Leveric Digital Media Ltd

Email: info@leveric.digital

Website: https://leveric.digital

Subject line: Privacy & Data Protection Enquiry

We will review your request and respond in accordance with applicable UK data protection legislation.